:root {
    --bg: #f5f8fc;
    --surface: #ffffff;
    --line: #d6e2ef;
    --text: #102033;
    --muted: #587089;
    --brand: #0975d6;
    --brand-2: #1fb981;
    --danger: #b42318;
    --danger-bg: #fff1f0;
    --radius: 8px;
}

* { box-sizing: border-box; }
body {
    margin: 0;
    font-family: Arial, Helvetica, sans-serif;
    color: var(--text);
    background: var(--bg);
}
a { color: inherit; text-decoration: none; }
.muted { color: var(--muted); }
.eyebrow {
    margin: 0 0 6px;
    color: var(--brand);
    font-size: 12px;
    font-weight: 700;
    text-transform: uppercase;
}
.form-stack { display: grid; gap: 10px; }
.topbar {
    min-height: 64px;
    padding: 0 28px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: #071424;
    color: #eef7ff;
}
.brand { font-weight: 700; }
.topbar nav { display: flex; gap: 14px; font-size: 14px; }
.top-nav {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-end;
    gap: 10px;
}
.nav-group {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 10px;
    padding: 6px 10px;
    border: 1px solid rgba(238, 247, 255, 0.2);
    border-radius: var(--radius);
    background: rgba(255, 255, 255, 0.04);
}
.nav-group-label {
    font-size: 11px;
    text-transform: uppercase;
    letter-spacing: .04em;
    color: #9ec5eb;
    font-weight: 700;
}
.nav-group a {
    padding: 5px 8px;
    border-radius: 6px;
}
.nav-group a.is-active {
    background: rgba(255, 255, 255, 0.18);
    color: #ffffff;
}
.nav-group a:hover {
    background: rgba(255, 255, 255, 0.12);
}

.shell { width: min(1120px, 94vw); margin: 28px auto 72px; }
.tenant { color: var(--muted); font-weight: 700; }
.hero-panel,
.panel,
.auth-card,
.metric {
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: var(--radius);
    box-shadow: 0 12px 30px rgba(16, 32, 51, 0.06);
}
.hero-panel {
    padding: 24px;
    display: flex;
    justify-content: space-between;
    gap: 16px;
    align-items: center;
}
.hero-panel h1,
.panel h1,
.panel h2,
.auth-card h1 { margin: 0 0 8px; }
.hero-panel p,
.panel p,
.auth-card p { color: var(--muted); }
.grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 14px;
    margin: 18px 0;
}
.metric { padding: 18px; }
.metric span { display: block; color: var(--muted); font-size: 13px; }
.metric strong { display: block; font-size: 30px; margin-top: 8px; }
.panel { padding: 22px; margin-top: 18px; }
.auth-card { max-width: 420px; margin: 8vh auto; padding: 28px; }
label { display: grid; gap: 6px; margin-bottom: 14px; font-weight: 700; }
input,
select {
    width: 100%;
    padding: 11px 12px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--surface);
}
textarea {
    width: 100%;
    padding: 11px 12px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    font: inherit;
    resize: vertical;
}
.button {
    display: inline-flex;
    border: 0;
    border-radius: var(--radius);
    padding: 11px 15px;
    background: linear-gradient(120deg, var(--brand), var(--brand-2));
    color: #fff;
    font-weight: 700;
    cursor: pointer;
}
.button:disabled,
textarea:disabled {
    cursor: not-allowed;
    opacity: .55;
}
.button-secondary { background: #e8f1fb; color: var(--text); }
.button-compact {
    padding: 8px 11px;
    font-size: 12px;
}
.button-danger { background: var(--danger); color: #fff; }
.actions { display: inline-flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.actions form { margin: 0; }
.alert {
    border: 1px solid var(--line);
    border-radius: var(--radius);
    padding: 12px 14px;
    margin-bottom: 14px;
    background: #eef7ff;
}
.alert-error { background: #fff1f0; color: var(--danger); }
.alert-success { background: #ecfdf3; color: #067647; }
.danger-panel { border-color: #f3b8b4; background: var(--danger-bg); }
.small-note { color: var(--muted); font-size: 12px; line-height: 1.45; margin-top: 14px; }
.data-list {
    display: grid;
    grid-template-columns: 180px minmax(0, 1fr);
    gap: 10px;
}
.data-list dt { color: var(--muted); font-weight: 700; }
.data-list dd { margin: 0; overflow-wrap: anywhere; }
.summary-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
}
.summary-grid article {
    padding: 14px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #fbfdff;
}
.summary-grid span {
    display: block;
    color: var(--muted);
    font-size: 12px;
    font-weight: 700;
    margin-bottom: 6px;
}
.summary-grid strong {
    display: block;
    overflow-wrap: anywhere;
}
.stack { max-width: 680px; }
.stack-wide { max-width: 920px; }
.form-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 14px;
}
.span-2 { grid-column: 1 / -1; }
.checkbox-row {
    display: flex;
    flex-wrap: wrap;
    gap: 12px 18px;
    margin: 8px 0 18px;
}
.checkbox-row label {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    margin: 0;
}
.checkbox-row input { width: auto; }
.filter-bar {
    display: grid;
    grid-template-columns: minmax(140px, 180px) minmax(170px, 240px) minmax(220px, 1fr) auto;
    gap: 14px;
    align-items: end;
}
.filter-bar-wide {
    grid-template-columns: repeat(6, minmax(130px, 1fr)) auto;
}
.inline-form {
    display: grid;
    grid-template-columns: minmax(0, 1fr) auto;
    gap: 12px;
    align-items: end;
}
.conversation-list { display: grid; gap: 10px; }
.conversation-row {
    display: grid;
    grid-template-columns: minmax(180px, 260px) minmax(0, 1fr) auto;
    gap: 14px;
    align-items: center;
    padding: 14px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #fbfdff;
}
.conversation-row span,
.conversation-row small { color: var(--muted); font-size: 12px; }
.conversation-row strong,
.conversation-row span { display: block; }
.conversation-row p {
    margin: 0;
    color: var(--muted);
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}
.conversation-meta {
    display: grid;
    justify-items: end;
    gap: 5px;
}
.inbox-conversation-panel {
    padding-bottom: 14px;
}
.inbox-thread-header {
    position: sticky;
    top: 0;
    z-index: 1;
    background: var(--surface);
    border-bottom: 1px solid var(--line);
    padding-bottom: 10px;
}
.message-thread-scroll {
    min-height: 280px;
    max-height: min(62vh, 620px);
    overflow-y: auto;
    overscroll-behavior: contain;
    scroll-behavior: smooth;
    padding-right: 6px;
}
.message-thread-scroll:focus-visible {
    outline: 2px solid var(--brand);
    outline-offset: 2px;
}
.message-thread { display: grid; gap: 10px; }
.message-empty-state {
    border: 1px dashed var(--line);
    border-radius: var(--radius);
    padding: 14px;
    background: #fbfdff;
}
.message-empty-state p {
    margin: 0 0 6px;
    color: var(--text);
}
.message-empty-state small {
    color: var(--muted);
}
.inbox-quick-actions {
    margin-top: 14px;
    padding: 14px 16px;
}
.inbox-shortcuts {
    gap: 8px;
}
.chip-link {
    display: inline-flex;
    align-items: center;
    padding: 7px 12px;
    border: 1px solid var(--line);
    border-radius: 999px;
    background: #f6fbff;
    color: var(--text);
    font-size: 13px;
    font-weight: 700;
    cursor: pointer;
}
.chip-link:hover {
    background: #e8f3ff;
}
.chip-link:focus-visible {
    outline: 2px solid var(--brand);
    outline-offset: 2px;
}
.inbox-reply-panel {
    border-top: 3px solid #dff0ff;
}

.message-bubble {
    width: min(680px, 86%);
    padding: 12px 14px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #f9fbfd;
}
.message-bubble.outbound {
    justify-self: end;
    background: #e9f8f1;
    border-color: #bcebd3;
}
.message-bubble p { margin: 0 0 8px; line-height: 1.45; }
.message-bubble small { color: var(--muted); font-size: 12px; }
.table-wrap { overflow-x: auto; }
.table { width: 100%; border-collapse: collapse; min-width: 760px; }
.table th,
.table td {
    padding: 12px;
    border-bottom: 1px solid var(--line);
    text-align: left;
    vertical-align: top;
}
.table th { color: var(--muted); font-size: 12px; text-transform: uppercase; }
.table td small {
    display: block;
    margin-top: 5px;
    color: var(--muted);
    line-height: 1.35;
}
.crm-board {
    display: grid;
    grid-template-columns: repeat(3, minmax(240px, 1fr));
    gap: 14px;
    align-items: start;
}
.crm-column {
    min-height: 220px;
    padding: 14px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #fbfdff;
}
.crm-column h3 {
    margin: 0 0 12px;
    font-size: 15px;
}
.crm-deal {
    display: grid;
    gap: 8px;
    padding: 12px;
    margin-bottom: 10px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--surface);
}
.crm-deal span {
    color: var(--muted);
    font-size: 12px;
}
.crm-deal form {
    display: flex;
    gap: 8px;
    align-items: center;
    flex-wrap: wrap;
    margin: 0;
}
.crm-deal select {
    min-width: 150px;
}
.status-pill {
    display: inline-flex;
    padding: 5px 8px;
    border-radius: 999px;
    background: #eef7ff;
    color: var(--text);
    font-size: 12px;
    font-weight: 700;
}
.status-ok {
    background: #ecfdf3;
    color: #067647;
}
.status-warn {
    background: #fff8e6;
    color: #92400e;
}
.priority-low { background: #eef7ff; color: #31536f; }
.priority-normal { background: #ecfdf3; color: #067647; }
.priority-high { background: #fff8e6; color: #92400e; }
.priority-urgent { background: #fff1f0; color: #b42318; }
.sla-ok,
.sla-done { background: #ecfdf3; color: #067647; }
.sla-warning { background: #fff8e6; color: #92400e; }
.sla-breached { background: #fff1f0; color: #b42318; }
.note-list { display: grid; gap: 10px; margin-top: 16px; }
.note-item {
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #fbfdff;
    padding: 12px 14px;
}
.note-item p { margin: 0 0 8px; color: var(--text); line-height: 1.45; }
.note-item small { color: var(--muted); font-size: 12px; }
.panel-soft {
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #fbfdff;
    padding: 14px;
}
.panel-soft h3 {
    margin: 0 0 8px;
    font-size: 15px;
}
.consent-box {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    align-items: center;
    margin: 0;
    padding: 12px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #fbfdff;
}
.consent-box legend {
    padding: 0 6px;
    color: var(--muted);
    font-size: 13px;
    font-weight: 700;
}
.consent-box label {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    min-height: auto;
    margin: 0;
    color: var(--text);
    font-weight: 700;
}
.compact-metrics {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
    gap: 12px;
    margin-bottom: 14px;
}
.action-drawer-panel {
    padding: 14px;
}
.drawer-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 12px;
}
.action-drawer,
.filter-drawer,
.row-actions {
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #fbfdff;
}
.action-drawer summary,
.filter-drawer summary,
.row-actions summary {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    list-style: none;
    cursor: pointer;
    padding: 12px 14px;
    color: var(--text);
    font-weight: 800;
}
.action-drawer summary::-webkit-details-marker,
.filter-drawer summary::-webkit-details-marker,
.row-actions summary::-webkit-details-marker {
    display: none;
}
.action-drawer summary::after,
.filter-drawer summary::after,
.row-actions summary::after {
    content: "Abrir";
    min-width: 54px;
    border-radius: 999px;
    padding: 6px 9px;
    background: #e8f1fb;
    color: var(--brand);
    text-align: center;
    font-size: 12px;
    font-weight: 800;
}
.action-drawer[open] summary::after,
.filter-drawer[open] summary::after,
.row-actions[open] summary::after {
    content: "Fechar";
}
.action-drawer summary span,
.filter-drawer summary span,
.row-actions summary span {
    display: block;
    min-width: 0;
}
.action-drawer summary strong,
.filter-drawer summary strong {
    display: block;
}
.action-drawer summary small,
.filter-drawer summary small {
    display: block;
    margin-top: 3px;
    color: var(--muted);
    font-size: 12px;
    font-weight: 700;
}
.action-drawer[open] summary,
.filter-drawer[open] summary,
.row-actions[open] summary {
    border-bottom: 1px solid var(--line);
}
.action-drawer form,
.filter-drawer form {
    padding: 14px;
}
.filter-drawer {
    margin-bottom: 16px;
}
.filter-drawer .table-wrap {
    margin: 12px;
}
.row-actions {
    min-width: 240px;
}
.row-actions summary {
    min-height: 40px;
    padding: 8px 10px;
}
.row-actions form {
    padding: 12px;
}
.row-actions form + form {
    border-top: 1px solid var(--line);
}
.code-sample {
    overflow-x: auto;
    white-space: pre-wrap;
    padding: 14px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #071424;
    color: #eef7ff;
    line-height: 1.5;
}
.section-title-row {
    display: flex;
    justify-content: space-between;
    gap: 16px;
    align-items: flex-start;
    margin-bottom: 14px;
}
.section-title-row h2,
.section-title-row p { margin: 0 0 6px; }
.section-title-row .button-compact {
    margin-top: 2px;
}
.onboarding-list { display: grid; gap: 10px; }
.onboarding-item {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    gap: 12px;
    align-items: center;
    padding: 12px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #fbfdff;
}
.onboarding-item.is-done { background: #f4fbf7; }
.help-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 14px;
    margin-top: 18px;
}
.help-card {
    display: grid;
    gap: 8px;
    min-height: 132px;
    padding: 18px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: var(--surface);
    box-shadow: 0 12px 30px rgba(16, 32, 51, 0.06);
}
.help-card span,
.help-content p { color: var(--muted); line-height: 1.5; }
.help-layout {
    display: grid;
    grid-template-columns: 250px minmax(0, 1fr);
    gap: 18px;
    margin-top: 18px;
}
.help-sidebar {
    display: grid;
    align-content: start;
    gap: 8px;
}
.help-sidebar a {
    padding: 10px 12px;
    border: 1px solid var(--line);
    border-radius: var(--radius);
    background: #fbfdff;
    color: var(--muted);
    font-weight: 700;
}
.help-sidebar a.active {
    background: #e8f1fb;
    color: var(--text);
}
.help-section + .help-section {
    margin-top: 22px;
    padding-top: 18px;
    border-top: 1px solid var(--line);
}
.check-list {
    display: grid;
    gap: 9px;
    padding-left: 20px;
    color: var(--text);
    line-height: 1.45;
}

@media (max-width: 760px) {
    .topbar {
        align-items: stretch;
        flex-direction: column;
        padding: 14px 0 12px;
        gap: 12px;
        overflow: hidden;
    }
    .brand {
        padding: 0 16px;
        font-size: 17px;
    }
    .topbar nav,
    .top-nav {
        width: 100%;
        flex-wrap: nowrap;
        justify-content: flex-start;
        gap: 10px;
        overflow-x: auto;
        overscroll-behavior-x: contain;
        scrollbar-width: none;
        -webkit-overflow-scrolling: touch;
    }
    .topbar nav::-webkit-scrollbar,
    .top-nav::-webkit-scrollbar {
        display: none;
    }
    .top-nav {
        padding: 0 16px 2px;
    }
    .nav-group {
        width: auto;
        min-width: max-content;
        flex-wrap: nowrap;
        gap: 6px;
        padding: 5px;
        border-radius: 999px;
        background: rgba(255, 255, 255, 0.08);
    }
    .nav-group-label {
        display: none;
    }
    .nav-group a {
        display: inline-flex;
        align-items: center;
        min-height: 34px;
        padding: 8px 11px;
        border-radius: 999px;
        white-space: nowrap;
        font-size: 13px;
        font-weight: 700;
        color: #d9ecff;
    }
    .nav-group a.is-active {
        background: #ffffff;
        color: #071424;
    }
    .hero-panel { align-items: flex-start; flex-direction: column; }
    .grid { grid-template-columns: 1fr 1fr; }
    .form-grid { grid-template-columns: 1fr; }
    .drawer-grid { grid-template-columns: 1fr; }
    .filter-bar,
    .inline-form { grid-template-columns: 1fr; }
    .filter-bar-wide { grid-template-columns: 1fr; }
    .crm-board {
        display: flex;
        overflow-x: auto;
        padding-bottom: 8px;
        scroll-snap-type: x proximity;
    }
    .crm-column {
        flex: 0 0 82vw;
        scroll-snap-align: start;
    }
    .data-list { grid-template-columns: 1fr; }
    .summary-grid { grid-template-columns: 1fr; }
    .conversation-row { grid-template-columns: 1fr; }
    .conversation-meta { justify-items: start; }
    .message-bubble { width: 100%; }
    .section-title-row { flex-direction: column; }
    .onboarding-item { grid-template-columns: 1fr; }
    .help-grid,
    .help-layout { grid-template-columns: 1fr; }
}